Company: ECHO COMMUNICATION LTD (“we”, “us”, “our”)
Company Number: 16275498
Registered in: England & Wales
1. Introduction
Welcome to ECHO COMMUNICATION LTD. These Terms & Conditions (“Terms”) govern your use of:
- Our website(s) located at https://echo-comms.com (the “Website”); and
- Any related applications, platforms, and communication services provided by us (collectively, the “Services”).
By accessing or using our Website or Services, you agree to comply with these Terms. If you do not agree, please do not use our Website or Services.
2. Who We Are
ECHO COMMUNICATION LTD provides communication technology and related services to healthcare, enterprise, and other organisations. Our goal is to make communication more personal, secure, and cost effective through data-driven, human-centred solutions.
3. Use of Our Website
You agree to use our Website only for lawful purposes and in accordance with these Terms. You must not:
- Use the Website in any way that breaches applicable law or regulation;
- Introduce viruses, malware, or any harmful code;
- Attempt to gain unauthorised access to our systems or data;
- Use any automated system (such as bots or scrapers) without prior written consent.
We reserve the right to suspend or restrict access to our Website if we believe your use breaches these Terms.
4. Use of Our Platform and Services
Access to our communication platform or other services may require a written agreement or client contract. In such cases:
- These Terms apply in addition to your signed contract;
- If there is any conflict, the contract terms will take precedence.
You must ensure all use of our Services complies with applicable laws (including data protection, marketing, and communications regulations).
You are responsible for the content of any messages, media, or data you send through our Services.
5. Accounts and Security
To access certain Services, you may be required to create an account. You agree to:
- Provide accurate and complete information;
- Keep your login credentials secure;
- Notify us immediately if you suspect any unauthorised access.
We reserve the right to suspend or terminate accounts that breach these Terms or any applicable law.
6. Intellectual Property
All intellectual property rights in our Website, Services, software, content, and branding (including designs, text, graphics, and logos) belong to Echo Communication Ltd or our licensors.
You may not copy, modify, reproduce, distribute, or use any part of our Website or Services without prior written permission.
7. Data Protection and Privacy
We are committed to protecting your personal information.
Our use of personal data is governed by our Privacy Policy, which forms part of these Terms.
Where we process data on behalf of clients (e.g., healthcare providers), we act as a data processor under their instruction.
8. Confidentiality
If you receive confidential information about our systems, processes, or clients, you must not share or disclose it without written consent.
We will similarly treat all client data and confidential materials with strict confidentiality, in line with data protection and contractual obligations.
9. Service Availability and Changes
We aim to ensure continuous, secure operation of our Website and Services. However:
- We may update, modify, or temporarily suspend the Website or Services for maintenance or improvement;
- We are not liable for interruptions caused by third-party providers, network failures, or maintenance activities.
We will notify clients in advance of any planned service changes where possible.
10. Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for indirect, incidental, or consequential losses (including loss of profit, revenue, or data);
- Our total liability for any claim shall not exceed the amount paid for the Services giving rise to the claim;
- Nothing in these Terms limits liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.
11. Third-Party Links and Services
Our Website or Services may include links to third-party websites or tools.
We are not responsible for the content, accuracy, or availability of such external resources. Use of third-party services is at your own risk.
12. Termination
We may suspend or terminate your access to the Website or Services if:
- You breach these Terms;
- Required by law or regulation;
- Your contractual agreement with us ends.
Upon termination, all rights granted to you under these Terms will cease.
13. Governing Law and Jurisdiction
These Terms and any dispute or claim (including non-contractual disputes) are governed by English law.
You agree that the courts of England and Wales shall have exclusive jurisdiction.
14. Changes to These Terms
We may update these Terms from time to time. Updates will be posted on this page with a revised “Effective Date”.
Where changes are significant, we will provide notice via email or through the platform.
15. Contact Us
If you have any questions about these Terms, please contact:
ECHO COMMUNICATION LTD
[email protected]