From our earlier work in developing enterprise communication systems in partnership with the NHS. We’ve seen the value of patient engagement platforms for General Practice.
Instead of building a generalist patient engagement platform we wanted to be more targeted in our design that meets specific aims of Primary Care Networks, Neighbourhood Teams, Integrated Care Boards, Research units and NHS commissioned private providers. These are:
- Minimising Health Inequalities and targeting higher risk groups for prioritisation.
- Automating outreach while aligning clinical capacity.
- Improving communication cost transparency, while enabling revenue opportunities for users.
Our founders, Ludo, Jak and Jirka are passionate on enabling organisations to connect with people in ways that feel personal and meaningful while removing organisational administrative burdens and improve value for money. We’ve experienced the pitfalls of complexity first hand and share a common goal to create something that’s easy to use.
At ECHO, we bring together automation, cultural relevance and actionable insights to help teams communicate with confidence.
Our Mission
To make digital communication less expensive and more personalised.
Clarity
Every great message starts with focus. Simplicity drives better engagement, better data, and better decisions.
Intelligence
We combine automation and analytics to make every communication smarter and every campaign measurable.
Trust
Data privacy and security are built into everything we do. Our infrastructure is compliant, resilient, and designed to perform.
Meet the Team
Our leadership team brings over 35+ years of combined expertise in data-driven communication, user experience, and scalable digital platforms. Together, we’re building the future of intelligent engagement. Blending design, analytics, and AI to help organisations connect with people in smarter, more meaningful ways.
Ludo Royds
Chief Executive Officer
Over 7 years of medical technology experience. Passionate about communication that drives real-world impact.
Jak Moore
Chief Product Officer
Over 10 years experience in patient engagement. Passionate about working alongside users to shape the platform design.
Jirka Orlik
Chief Technology Officer
Over 20 years experience in patient engagement.
Passionate about using data to continuously improve design.
Let’s Build Better Connections Together
Whether you’re transforming communication within your organisation or reaching new audiences, ECHO is here to help.