Case Finding, Patient Engagement, Information Governance & Performance Analytics in one platform
The ECHO Communication SaaS platform is designed to reduce manual burdens at practice level by automating contractual framework pathway functions performed by a GP practices.
The platform can be used within Primary Care Networks, Integrated Care Boards, Cancer Alliances, NHS Providers, Private Providers and Research projects.

GP Practices
Reduce admin burden by automating call and recall for QOF, DES, LES and IIF, so staff spend less time running searches, phoning patients and sending adhoc messages.
Protect and grow income with clear views of
current and forecasted performance, making task prioritisation easier for a greater ROI.
Find and code the right patients faster through
shared cohorts and structured coding, so completed work reliably turns into recorded achievement.
Improve patient engagement by combining
digital first messaging with clear, accessible education that supports better understanding, uptake and minimising health inequalities
Primary Care Networks
Standardise recalls across practices, running prevention, screening and LTC campaigns once at PCN level instead of practices working in siloes for core QOF, DES, LES and IIF metrics.
Support neighbourhood level targets and income with live performance views across member practices and focused support/targeting where gaps are largest.
Strengthen case finding and data quality by using shared cohort definitions and coding patterns across the network
Tackle health inequalities through analytics
by deprivation, ethnicity and age and tailored patient
education content to better reach underserved groups
GP Federations
Deliver at scale engagement for multiple practices or PCNs from a single platform, reducing duplicated effort and variation
Gain federation wide oversight of contractual performance, variation and opportunity, informing targeted support and investment
Lift data and coding standards by offering shared
case finding and coding templates across member practices
Demonstrate system leadership and ROI with measurable improvements in uptake, equity and cost effectiveness to ICBs and other commissioners

Platform’s Core Value Drivers
i. QOF, DES, LES and IIF current performance insights
ii. QOF, DES, LES and IIF forecasted income insights
iii. Eligible cohort identification
iv. High-risk group identification
v. Bulk patient outreach
vi. Patient education linked to outreach
vii. Patient record coding
viii. Patient uptake demographic and bio-marker insights
ix. ROI insight on communication cost vs improved incentivised thresholds
Ready When You Are
From strategy to execution, we help you create digital experiences that stand out, connect and perform.
Let’s turn communication into intelligence and insight into action.
