How ECHO brings together cost effectiveness, cultural relevance, automation and real-time feedback in one platform.
Communication Campaign Planner
Plan your engagement to achieve the results you want.
- Choose message delivery formats
- Enable two-way messaging for conversations
- Segment target audience by demographics or biomarkers
- Schedule and automate bulk messaging by times and dates
Content Management System
Add tailored content for cultural relevance, patient feedback and expectation setting.
- Add existing content (e.g., videos and script) to SMS messages via a digital link
- Add PPIE backed education content
- Create patient questionnaires, triage models and waiting well information
- Use dashboard and insights to view uptake from patients
Consent & Preferences
Give patients full control over how they’re contacted, ensuring compliance and trust.
- Consent capture via SMS, Email or web form
- Preference management integrated into profiles
- Full audit trail and export options
- GDPR & NHS DSPT aligned
Dashboards & Insights
Track uptake in real time with actionable insights.
- Message delivery, open and uptake rates
- View data analysis on uptake rates with demographic comparisons
- Exportable reports for commissioners
- Integrate with NHS data pipelines (optional)
Integrations
Connect ECHO with existing tools and workflows.
- Online booking and recall systems
- EMIS and SystmOne compatible exports
- Custom API connections
- FireText (NHS Approved) delivery partners
Enterprise-Grade Security
Designed to meet NHS standards for data protection and assurance.
- UK data residency
- End-to-end encryption
- DSPT & Cyber Essentials compliant
- Regular penetration testing
Creative Communication. Simple Control.
Discover how ECHO can help your organisation reach more people, reduce admin, and measure real impact.
Request a Demo