A new look at patient engagement for NHS providers and private healthcare.
Our patient engagement platform is designed to be configurable and automated, reducing manual burdens to control referral uptake, clinical capacity management, underserved community engagement and understand your communication cost vs value.
The platform can be used within Primary Care Networks, Integrated Care Boards, Cancer Alliances, NHS Providers, Private Providers and Research projects.
Patient Benefits
Fear, stigma, cultural relevance, understanding and language are some of the barriers patients and citizens face when deciding to engage with healthcare. ECHO looks to reduce these barriers by combining engagement with education so relevance can improve uptake. Great communication starts with understanding and tailoring to different cohorts.
Workforce Benefits
The platform has been designed to support your clinical and administrative staff. Manual burdens of call and re-call, waiting list management and improving the quality of referrals can be automated to improve sustainability, planning and continuity.
Cost Benefits
Drive down your cost via transparency on all communication, cost effective message sequencing (NHS app, email, SMS then letter) and ensure value for money in message cost vs uptake.
We also enable a revenue generating tool for research project participation.
Ideas. Data. Impact.
We’re a team of clinicians, designers, developers, and data strategists transforming how organisations communicate and engage with patients & communities.
Whether you’re improving outreach, measuring performance, or personalising experiences. ECHO Communication brings together analytics, automation, and education to make it happen.
Ready When You Are
From strategy to execution, we help you create digital experiences that stand out, connect and perform.
Let’s turn communication into intelligence and insight into action.